fenchurch: (san)
[personal profile] fenchurch
Or they're doing a fantastic job of pretending.

I ordered a Spike calendar from them back in September, which they thankfully never charged me for (I believe their standard policy is to charge when they actually ship). It occurred to me this morning that I still hadn't received it and the new year is rapidly approaching! So, I tried calling the 1-800 number provided. Disconnected. Hmmm... okay, try the regular phone number provided. Also disconnected. As is the number they have as their contact for the domain registration. And the number they have for HR.

Now, apparently they were able to produce some Spike calendars, because I just ordered one from Spikestore.com (and they've been pretty good in the past about indicating when they don't have a product), so I'm not sure why they didn't at least try to fill their pending orders (or even notify us in some sort of blanket email that they wouldn't be doing so).

The thing that really gets me is that their website is still up and they're still taking orders... on things they likely never intend to deliver. If you're planning on ordering from Cedco (and they're the folks that have been producing a good portion of the Star Wars calendars, as well as the Spike, Buffy and Angel calendars), I highly recommend NOT paying for your order on the web and try calling them. You'll get a message that the number has been disconnected, but at least you won't be sending your credit card number into a potential black hole.

Date: 2005-12-03 06:14 pm (UTC)
From: [identity profile] babyotto.livejournal.com
Interesting.

I wondered why I'd never heard back from them when I tried to get our standard discount thingy going again this year.

Date: 2005-12-03 06:57 pm (UTC)
From: [identity profile] fenchurche.livejournal.com
Yep. I'd wondered about that too. In fact, that's the reason I didn't order the calendar until September... I kept expecting to hear more about the discount.

Date: 2005-12-03 06:30 pm (UTC)
elsaf: (Default)
From: [personal profile] elsaf
Ha! I was wondering why I never got my Spike calendar! I ordered back in July.

Date: 2005-12-03 06:56 pm (UTC)
From: [identity profile] fenchurche.livejournal.com
Well I'm hoping that the folks at TVMerch (aka Spikestore.com, Buffystore.com, Angelstore.com) really do have them in stock... because it just won't be right not having a Spike calendar next to my desk next year!

And while it means you didn't get a calendar either (which does suck), I'm a bit relieved to hear that it wasn't just me.

Date: 2005-12-03 08:27 pm (UTC)
From: [identity profile] rosiewook.livejournal.com
Most calendar companies ship in July, at the latest. So you could see if bookstores and places like Amazon still have them in stock. I know that all the Star Wars calendars made it out the door.

Still. This is kinda strange. What will the world be like in 2007 without a Star Wars calendar? Especially on the 30th anniversary!

Date: 2005-12-03 08:40 pm (UTC)
From: [identity profile] fenchurche.livejournal.com
I'm assuming LucasFilms will just find another manufacturer/distributor... but for things like Buffy/Spike/Angel, well, they were already on their way out and I doubt the marketing folks at Fox will be as likely bother finding a new place to have them done.

Date: 2005-12-03 09:24 pm (UTC)
ext_9593: (Default)
From: [identity profile] slm76.livejournal.com
Our calendar kiosk only got in Ep 3 and the Complete Saga titles. Our sister store got a few of the poster calendars but that was it. I did notice that all of them were out for the launch of Ep 3 in the theaters.

It's bad enough having to tell folks there's no Farside Desk Calendar and hasn't been since 2002. What'll it be like if there's no Star Wars either?? Still, as Fen suggested, LFL will probably find someone else.

Date: 2005-12-03 09:21 pm (UTC)
ext_9593: (Default)
From: [identity profile] slm76.livejournal.com
I've had people asking at our stand about Angel and Spike titles. We only got in the Buffy retrospective one. At least I'll have an extra bit of news for those who ask. Thanks for passing that on.

Date: 2005-12-04 02:09 am (UTC)
From: [identity profile] fenchurche.livejournal.com
We hit a calendar store at the outlet mall today and I was surprised to see some Spike calendars there as well! If I hadn't just placed an order from Buffystore, I would have just gotten one then!

The really funny thing was just as we were leaving when I heard a guy behind me exclaiming "Hey! They have Spike calendars!" Hee!

Date: 2005-12-04 02:13 am (UTC)
ext_9593: (Default)
From: [identity profile] slm76.livejournal.com
Oh joy! Was it a Day by Day Calendar Co or another company? We've hit the issue that we aren't getting calendars that other stores, including our own company, are getting. I've had customers saying "but I saw it," and we have to tell them they didn't see it with us.

Date: 2005-12-03 10:23 pm (UTC)
From: [identity profile] curiouswombat.livejournal.com
Maybe you could download one of the calendars [livejournal.com profile] bogwitch has just put onto her journal!

Date: 2005-12-04 04:57 am (UTC)
From: [identity profile] redeem147.livejournal.com
They went bankrupt months ago, but some Spike and Buffy calendars got out before they locked down. Some of our local stores are carrying them, but you can't get anything from Cedco itself.

I have a friend who's a dealer, so she gave me the heads up.

Date: 2005-12-06 01:38 am (UTC)
rahirah: (Default)
From: [personal profile] rahirah
Huh. That would explain why mine never showed up. I guess it's off to the resellers...

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