Cedco is dead

[fenchurch]

Or they're doing a fantastic job of pretending.

I ordered a Spike calendar from them back in September, which they thankfully never charged me for (I believe their standard policy is to charge when they actually ship). It occurred to me this morning that I still hadn't received it and the new year is rapidly approaching! So, I tried calling the 1-800 number provided. Disconnected. Hmmm... okay, try the regular phone number provided. Also disconnected. As is the number they have as their contact for the domain registration. And the number they have for HR.

Now, apparently they were able to produce some Spike calendars, because I just ordered one from Spikestore.com (and they've been pretty good in the past about indicating when they don't have a product), so I'm not sure why they didn't at least try to fill their pending orders (or even notify us in some sort of blanket email that they wouldn't be doing so).

The thing that really gets me is that their website is still up and they're still taking orders... on things they likely never intend to deliver. If you're planning on ordering from Cedco (and they're the folks that have been producing a good portion of the Star Wars calendars, as well as the Spike, Buffy and Angel calendars), I highly recommend NOT paying for your order on the web and try calling them. You'll get a message that the number has been disconnected, but at least you won't be sending your credit card number into a potential black hole.

Comments

[slm76.livejournal.com]

I've had people asking at our stand about Angel and Spike titles. We only got in the Buffy retrospective one. At least I'll have an extra bit of news for those who ask. Thanks for passing that on.

[fenchurche.livejournal.com]

We hit a calendar store at the outlet mall today and I was surprised to see some Spike calendars there as well! If I hadn't just placed an order from Buffystore, I would have just gotten one then!

The really funny thing was just as we were leaving when I heard a guy behind me exclaiming "Hey! They have Spike calendars!" Hee!

[slm76.livejournal.com]

Oh joy! Was it a Day by Day Calendar Co or another company? We've hit the issue that we aren't getting calendars that other stores, including our own company, are getting. I've had customers saying "but I saw it," and we have to tell them they didn't see it with us.