eBay purchase weirdness

[fenchurch]

I've had an account at eBay since 1996, and have had only positive experiences so far... and this one may not wind up being bad, but it's the first time anything has ever gone wrong. I bought a large Tupperware tumbler and sandwich keeper (don't care about the sandwich keeper, but I really wanted the tumbler) a week or so ago. A package arrived from the seller today and right away there seemed to be something wrong. For one thing, the tumbler I bought is a huge 30 ounce one, and the package was a standard Priority Mail box, without a tell-tale bulge.

I just opened it up, and it's a Tupperware kid's cup and sandwich keeper... NOT what I bought, by a long shot. Now, I just checked out at the seller's site, and s/he's got several of these up for auction right now, so I suspect s/he just got my package mixed up with someone else. I've sent off an email asking about it and am now waiting to hear back... but this is the first time in ten years that I've ever had anything go even remotely wrong with an eBay purchase, so it's got me a bit nervous.

Comments

[fenchurche.livejournal.com]

Well, I could sort of understand in his case... he ran a brick and mortar store, and it turned out (or at least he claimed) one of his employees had sold the item, not realizing it was up for auction. The way I figured it, he'd refunded quickly enough (quite literally within half an hour of my payment going through) and apologized enough that it really didn't matter. The timing was such that I'm guessing he got the notice for the payment, went to get the item to package and spent the next half hour trying to figure out what happened to it. :-p

Still no word back on the mistaken Tupperware item, though. :-(