eBay purchase weirdness

[fenchurch]

I've had an account at eBay since 1996, and have had only positive experiences so far... and this one may not wind up being bad, but it's the first time anything has ever gone wrong. I bought a large Tupperware tumbler and sandwich keeper (don't care about the sandwich keeper, but I really wanted the tumbler) a week or so ago. A package arrived from the seller today and right away there seemed to be something wrong. For one thing, the tumbler I bought is a huge 30 ounce one, and the package was a standard Priority Mail box, without a tell-tale bulge.

I just opened it up, and it's a Tupperware kid's cup and sandwich keeper... NOT what I bought, by a long shot. Now, I just checked out at the seller's site, and s/he's got several of these up for auction right now, so I suspect s/he just got my package mixed up with someone else. I've sent off an email asking about it and am now waiting to hear back... but this is the first time in ten years that I've ever had anything go even remotely wrong with an eBay purchase, so it's got me a bit nervous.

Comments

[http://users.livejournal.com/opalescence_/]

I hope it works out for you! I had two horrible experiences, both dealing with Coach purses that were fake from sellers. I left negative feedback and they retaliated with the same. I can't get them removed. The postmaster is after one of the women because it's mail fraud, and I got my credit card to reimburse me the other sale. The negative feedback really bothers me as I did nothing wrong. :-( Good luck!

[matt1969.livejournal.com]

I got neutrals after I left neutrals for a seller. That irked me. She called me impatient and a slow payer... but I've got all the evidence proving I paid in good time. Not my fault if she won't check her post office box regularly and only accepts personal checks from US buyers! I just made sure I had responded to her feedback so potentials could get my side of the tale.

Some sellers are just... bad. They won't leave feedback unless you do and then they respond in kind. That's why, as a seller, I'll leave feedback as soon as I ship out the item. I refuse to stoop that low *g*

[mistraltoes.livejournal.com]

I had a similar situation re the feedback. I left neutral feedback (after a fairly negative experience) and the seller responded with negative feedback and namecalling. Since I have fairly few transactions and he has thousands, it makes a lot of difference to me and none to him. It's made me wary of leaving honest feedback. I wish they had a system where you couldn't see the other person's feedback until you'd left yours.